In this tutorial, you’ll learn about unsupported content — material that is not compatible with Connect, such as anything that has been built with Flash. McGraw-Hill Education is following the industry standard to discontinue use of Flash-based assets. We are committed to only offering fully compatible products, and actively working toward converting or removing this content for our Connect users.
A red alert indicator (A) appears under questions or assignments that contain unsupported content. Assignments with this type of content will not be accessible to students, even if you’ve already assigned them. You must remove any unsupported questions from the assignments that students have not started.
Note: If assignments containing unsupported questions have been started by students, such questions cannot be removed. We recommend disqualifying the questions from the next assignment. If you would like to use these assignments in your next term, simply copy the assignment and remove the unsupported questions before assigning it.
Assignments containing unsupported questions will appear in the assignment list on your Section Home with the red indicator. Begin by clicking on the assignment name (B).
Note: If an assignment containing unsupported questions was shared with you, you will not be able to remove the questions yourself. Please coordinate with the colleague who shared the assignment to have the questions removed.
From the assignment options menu (A), select edit assignment (B).
Locate the unsupported questions, check their box (A) and delete them from the assignment (B). Then proceed through the usual steps to review and assign the assignment.
Once you’ve deleted the unsupported questions and re-assigned the assignment, it will appear in the assignment list without the red indicator (A).
If you are adding questions to an assignment in the add questions tab (A), you’ll be able to see which questions, if any, are unsupported (B), and you will not be able to select or add them.