Connect Insight First Look with Instructor Kathrine Glass

Q: As an instructor, what do analytics mean to you?
A: The most basic analytic has always been grades. However, this information is one-dimensional and doesn’t help me to interpret what is going on with a student, an assignment or the course as a whole. As I’ve used more technology, I’ve been able to collect and use more data than just the grade. The analysis that is available through Connect and LearnSmart has allowed me to dig into what has made an assignment successful and where students are having difficulty with content. The “at-risk” report has been very valuable in identifying students who are not engaged and may need some type of remediation beyond just the content.

All in all, analytics help me evaluate not only my class and student performance, but also my own performance. Analytics help me to move forward in the most positive way for my students.

Q: What outcomes (expected or unexpected) have you experienced as a result of using analytics?
A: I love what analytics has to tell me about my students and myself; it’s not just my intuition or best guess any more on what works and what doesn’t. The information that I receive through Connect has helped me pinpoint the good, the bad and the ugly in my assignments. I want to know that I’m driving behavior in my students that will help them be successful, so I’ve been able to identify tactics that work and build upon those.

At the student level, the reports that are available through both the Connect and LearnSmart platforms are pulling back the veil on student performance. Having the information about what a student is doing in the system and the results they are achieving begins to paint a picture that allows me to engage them in the right kind of conversation. There is a very big difference between a student who is trying and not succeeding, and a student who is failing because they are not tuned in. Analytics inform the conversation so that it will be the right one, because students are also interested in “what works.” With this information I pass on best practices to my students and they benefit in their own workflow.

The most unexpected result of analytics has been the way it’s allowed for a human connection. The “at-risk” report gives me a peek as to what is happening outside of class, in a way that was not possible before. I reach out to “at-risk” students and most often find that they are experiencing a personal crisis, which is interfering with their schoolwork. I would like to think that I can make a difference to these students by talking with and helping them to find the right resources. In the educational system it’s too easy for students to feel that they are just a number. In the cases of my at-risk students, the “number” makes them anything but – thank you analytics.

Q: Based on what you’ve seen, why is Connect Insight so exciting?
A: I couldn’t be more excited about Connect Insight. Data can tell you an important story; Connect Insight tells the story with sophisticated analysis that is understandable and actionable. Whatever level of understanding I need to have in a particular moment is available to me, which is key since there are some things that I need to know quickly and others that I want time to drill down and fully understand in a more directed way. With the ease of navigation, I am able to explore in whatever depth I need. The visualized data is ready – no gathering or organizing required – for me to interpret and act on.

Connect Insight gives me information that is useful on both a student and an assignment level, as my students need the most productive feedback I can give them. Connect Insight shows specific information about their performance and workflow that helps me to identify opportunities on a more individual level. I use this assignment information to judge how well the class is moving forward and how well the assignment met my expectations.

Q: How will Connect Insight benefit you versus the analytics you already have access to?
A: The combination of performance and time measures is an essential piece of data for me; the fact that I can look at these analytics on a global or individual level allows me to make the right decision for the question at hand. Course and assignment design are very important in delivering the education that my students expect and that I desire. Having focused analytics provides a value in design that I haven’t had access to before.

On a student level, I will be able to use this information to move even further towards a “just in time” delivery of information. Too often in the past I have patiently explained a concept only to find out that it was not where the student was truly having the difficulty. When you can see a student’s information mapped out, it has a relevance that just isn’t available in other formats. Having data alone doesn’t make it valuable to me, but Connect Insight provides data in a way that is efficient and effective for me.

Q: How will you benefit by having fast access to analytics on your tablet (e.g. iPad, Kindle, etc…) and not having to log into Connect?
A: Over the past year, I have moved to a “flipped” classroom model. Connect and LearnSmart have made this transition possible and we now use technology in every class. The “flipped” class has brought with it many benefits, but also many demands. In a class of forty or fifty students, I am trying to identify how the class is moving forward as a whole, by recognizing which students are ready to move on and which students are having difficulty. I’m looking for those teachable moments that a “flipped” class can really leverage for both individuals and the room as a whole. The better I can meet the needs of students, the more engaged they are; the educational benefit is huge, it’s just that simple. Connect Insight on my tablet will meet these needs for me in a fast, clear and actionable way. Connect Insight will deliver “just in time” for me so I can deliver “just in time” for them.

Kathrine Glass
Senior Lecturer of Accounting
Department of Accounting


By Eileen  |  February 03 2014

The Connect Team

The Connect Team